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Customer Service

Welcome to our Customer Service

If you wish to get in touch with us please send an email to:,  we will answer all inquiries by e-mail in order to give our customers the quickest service possible. You can also contact us via telephone: +46 21 444 10 90. Our Customer Service is available Monday through Friday 08:00 to 16:30. You can also find reply to the most common questions under the FAQ section at the foot of the page.

Have you not received a response from us? 
If you haven’t received an email response from us within a few working days, please also check your spam folder. Some email providers may have security settings which unfortunately prevent non-spam emails from reaching you. These providers include hotmail, yahoo and gmail among others. If you tend to read your emails on your mobile, please ensure that you are using your phone’s most up to date operating system.

We are closed during weekends and during below mentioned holidays:
New Year's Eve, New Year’s Day, Epiphany, Good Friday, Easter, Easter Monday, May Day, Ascension Day, Whit Sunday, National Day of Sweden, Midsummer Eve, Midsummer Day, All Saints Day, Christmas Eve, Christmas Day, Boxing Day​​​​